Demystifying the IoT Platform: Where We Are and Where We’re Going [Webinar]

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Learn about the building blocks of an end-to-end IoT platform and how application enablement can help you pinpoint, prevent, and predict business problems.

Tuesday, February 27, 2018 — 12pm (EST)

 

Are you anxious to use the Internet of Things (IoT) to make smarter business decisions? Are you ready to turn your IoT questions into IoT answers? Join ThingTech CEO, Tim Quinn, as he clarifies the concept of IoT Platforms.

Whether you’re new to the IoT or an early adopter, this webinar will teach you the essentials elements you need to make your IoT deployment an awesome success. We'll cover everything you need to know about IoT platforms from integration with ERP & CRM systems to the basics of back-end integration.

Discover new possibilities for your business as you hear about IoT use cases that have turned into ThingTech customer success stories.

Who should attend:

  • CEOs of asset-intensive organizations
  • Operations Managers
  • Fleet & Maintenance managers
  • Facilities managers
  • Field service managers

Hosted by:

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Interested in taking your business to the next level? Click the button below and register for our webinar today!

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The IoT Has Seen Better Days, Have You?

Google the phrase ‘What is the IoT?’ Search results will return over 100 million hits. Click through a few of those and you’ll discover that the definition of the Internet of Things (IoT) varies with who you ask. Like electricity, we all know what it does and how to use it but very few actually know what it is. We don’t mean to criticize, but it’s no wonder why so many IoT deployments fail to realize a return on investment.

In trying to simplify a complex idea, the IoT is often reduced to a cool way to track things with dots on a map. What makes the IoT special isn’t gathering real-time data from a remote location; this technology has been around for decades. Companies successful with IoT implementations will tell you that it’s having the ability to put a virtual version of yourself side-by-side with the vehicles, machines, property, land, people, or equipment you’re managing. Do you want maximum value from the IoT? If so, you’ll have to go beyond real-time tracking and develop a data-driven strategy where you cash in on analytics after mining mountains of data for gold.

The value of real-time data isn’t just watching what’s happening as it happens. What most of us forget is that real-time IoT data becomes historical data instantaneously. The question you need to be asking is how to turn historical data into imminent data. In other words, IoT data that doesn’t help organizations pinpoint, prevent and predict problems before they occur is meaningless. Any IoT application that is up and running, regardless of the industry, should answer these five questions autonomously and in real-time:

1.    Has a problem occurred?

2.    What was the root cause?

3.    Can IoT data help fix this problem?

4.    Can IoT data help prevent this problem from occurring in the future?

5.    Could this problem have been predicted using IoT data?

Here are three examples of how the IoT is helping organizations see better days ahead.

Cold Chain Management

Everything connected to a cold chain demands quality control, logistical perfection and clear accountability. Refrigerated cargo (e.g. pharmaceuticals, produce, meats, fruit, dairy) require temperature-controlled transportation until it reaches its destination. Perishable products that fall below or spike above constant temperature ranges can result in spoilage, wastage and losses.

Cargo can change hands multiple times in a cold chain. Knock on wood that your process remains intact. But suppose the chain of custody is broken or you detect intolerable temperature variations? Without visibility into cargo location and conditions, it won’t be long before the finger-pointing starts. 

The IoT is a cost-effective solution for cold chain management. Commanding control of your cargo conditions and costs can be achieved with one or more sensors that capture location, movement, temperature and vibration. Data gathered from these sensors can then be sent to the cloud and analyzed alongside historical data. Any adverse activity, such as temperature controller failure or unplanned vehicle downtime, can be detected and reported in real-time to prevent spoilage/wastage and predict anomalies before lost production happens.

Smart Cities

It’s predicted that 70% of the world’s population will be urban by 2050. From transportation to grid modernization, the IoT is already helping municipalities become smart cities and solve large-scale infrastructure challenges. City officials across the country have recognized the need for predictive analytics, harnessing the power of the IoT to optimize snow plow routes, remotely monitor bridge and road conditions, detect and predict power outages, and extend vehicle lifecycles by automating condition-based maintenance schedules.

For example, ThingTech is helping NAIPTA (Northern Arizona Intergovernmental Public Transit Authority) transport millions of riders per year with an IoT-enabled transit asset management (TAM) solution. With ThingTech’s TAM solution, NAIPTA is now capturing approximately 85% of the work the facilities team is performing at each stop. This is data that can now be used to make smarter decisions to be a more efficient organization. Also, when the city planning department wants to develop new bus stops along a new route, this data can be used to plan for costs and resources with more accuracy.

Precision Agriculture

A Pareto-percentage of America’s usable water goes to irrigation in agriculture. Approximately 80% of our nation’s water is used to grow the food that feeds us, but much of it is wasted when applied across vast, uneven tracts of farm lands. Oftentimes, some crops get too much while other crops get too little.

Global increasing demand for food means mismanagement of water has grave consequences across the supply chain from farm to fork. Today, the IoT is helping achieve better irrigation and precision agriculture by combining smart sensors, cloud computing, and intelligent software that calculates the correct amount of water needed for each crop. Having arranged an effective error diagnosis system, farmers can then integrate APIs (Application Programming Interface) to aggregate and analyze past, real-time and forecasted weather data to predict future rainfall and prevent water scarcity.

The IoT has seen better days. If you want to improve your ability to pinpoint, prevent, and predict operational errors, contact us to discuss your IoT projects or to schedule a complimentary consultation.

 

#IoT #IIoT #DataAnalytics #PredictiveAnalytics #SaaS #SmartFarming #ColdChain #SmartCities #GovTech #Atlanta #Startup

NAIPTA Relies on ThingTech to Transport Millions of Riders Per Year [Case Study]

(Photo Credit: NAIPTA)

(Photo Credit: NAIPTA)

Helping riders get to where they want to go is the mission of NAIPTA (Northern Arizona Intergovernmental Public Transit Authority). Although it sounds simple, balancing environmental, ridership, coverage, safety, and security goals adds enormous pressure and complexity to NAIPTA operations. 

Flagstaff, Arizona, where NAIPTA provides public transit services, is located on Interstate 40 within a tourism sector that includes Grand Canyon National Park, historic Route 66, and the Barringer Crater. How could NAIPTA help to make travel a smooth process for tourists, reduce the traffic impact of tourism on local communities, and become the transit mode of choice by millions of riders per year? The answer to this question is two-fold: first, make it a priority to provide efficient, frequent and affordable transit services that connect communities and riders to where they want to go. Second, keep up the safety, security, and maintenance of transit assets, bus stops, shelters, facilities and connection centers.

Problem

Named America’s Best Transit System in 2013 by the American Public Transportation Association (APTA), NAIPTA is the transit agency in northern Arizona operating fixed route bus and paratransit services to nearly 2 million riders a year. Maintaining a commitment to that level of leading excellence isn’t easy. But the investment has paid off in ridership growth, proving that NAIPTA is the best way to move around Flagstaff.

The facilities division of NAIPTA is responsible for ensuring that quality of service keeps pace with rising ridership. Wade Forrest, Facilities Manager NAIPTA, oversees cleaning, maintenance, snow removal, and equipment compliance with state and federal regulations. He’s responsible for servicing 78 bus shelters and 2 connection centers, which field workers must service once a week. With ridership on the rise, the workload for Wade’s team has increased, resulting in the need for better visibility into work orders and the time needed to complete them.

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Pretty much every task that field workers performed was recorded on a paper-based checklist, which included a 12-point-inspection that needed to be covered at each stop. At close of business, Forrest goes through the tedious, arduous process of manually entering data (i.e. action taken, action needed, no action needed) into an Excel spreadsheet that organizes tasks by route and stop number. While this time-intensive process helps prepare for their FTA (Federal Transit Administration) triennial site review, it is inefficient, more prone to error, and offers limited visibility into the time and resources spent on regular-scheduled maintenance being performed. 

Solution

After initially conducting a request for information (RFI) for enterprise transit asset management (TAM) solutions, NAIPTA sidelined the project for a year or so. Once funding was procured, a request for proposals (RFP) was issued.

ThingTech is the leader in the Industrial Internet of Things (IoT) and Enterprise Asset Management markets and has applied these technologies to the transit industry —providing flexible, intelligent, intuitive software solution that enables transit agencies to automate asset collection, forecast capital replacement requirements, calculate state of good repair,  automate NTD reporting requirements, and optimize work order management and operations through predictive analytics and machine learning.  The solution is cloud-based and mobile ready for access to asset analytics, notifications, and real-time insight of asset performance and utilization.

“ThingTech was the favorite by far,” Forrest says. Transit agencies that receive Chapter 53 funds from the Department of Transportation must put a TAM plan in place for maintaining assets within a transit network by October 20, 2018. “We felt like they had a good understanding of transit, especially with TAM requirements and how the FTA likes to see things reported.” 

With ThingTech’s TAM solution, NAIPTA can efficiently record each task associated with a work order and calculate how much time was needed to complete it. This means that field workers submitting paper forms can now track their productivity from a mobile device, allowing NAIPTA to save time and lower operational costs. By digitally transforming TAM processes, ThingTech provides NAIPTA with the ability to achieve predictive maintenance; going beyond meeting minimum FTA reporting requirements to deliver a system truly designed to help keep assets in a state of good repair.

Results

Positioned to reach peak performance in 2018, NAIPTA is now capturing approximately 85% of the work the facilities team is performing at each stop. Unlike before, Forrest now has real-time visibility into the number of work orders completed. In 2017, Wade’s team processed over 2,000 work orders. This is data that can now be used to make smarter decisions to be a more efficient organization. 

For example, in October 2017, Forrest’s team emptied 215 trash cans, an obscure metric that’s been largely ignored. However, according to Forrest, “sometimes it’s the little things like that that can determine if trash cans are put at future locations.”

ThingTech’s TAM solution has given NAIPTA the ability to mine data for future use. The next step in NAIPTA’s IoT initiative is to integrate their asset management data with other business applications. Access to the financial data for assets, for example, will allow the finance department to consolidate financials and track depreciation values. Also, when the city planning department wants to develop new bus stops along a new route, this data can be used to plan for costs and resources with more accuracy.

As transit agencies like NAIPTA look to balance ridership, coverage, frequency, safety and security goals to the best of their ability, ThingTech can help. From automating data collection to optimizing maintenance schedules and capital planning, ThingTech’s IoT solutions can help you minimize costs, achieve your vision, and meet compliance to FTA regulations. Your road to an ROI starts here. Contact us anytime to discuss your smart cities or asset management projects, or to schedule a free demo.

Startup CEOs Share Their Secrets to SaaS Success

(Photo Credit: Jennifer Warawa)

(Photo Credit: Jennifer Warawa)

The defining moment in modern history is arguably the computer. Computers set the stage for the Internet, a paradigm shift in communication. But it’s not just our ability to electronically create, access, and share information. The Internet has evolved into a three-way convergence of network connectivity, hardware, and software for autonomous ‘things’. We call this the Internet of Things or IoT. ‘Things’ (e.g. GPS trackers, 4G video cameras, temperature sensors) connected to the Internet can now talk to each other, and make intelligent decisions based on well-defined rules and available data (i.e. real-time, historical, and predictive).

SaaS (Software as a Service) is a part of this ‘thing’ revolution. From a business perspective, SaaS can enhance how you manage interactions with customers and potential customers by giving you the ability to automate the entire process of gathering, storing, and analyzing operational data captured from important events in your business.

Earlier this month, Salesforce for Startups and Atlanta Tech Village hosted The New Rules of SaaS. What transpired during this event was an engaging talk that covered the full story on SaaS, the term and its importance, and the unique thing tech, like SaaS, can do to win the hearts and minds of potential customers and investors.

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Moderator:

Jennifer Warawa, EVP, Partners, Accountants and Alliances – Sage

Panel: 

Eric Spett, CEO & Co-Founder – Terminus

Scott Voigt, CEO & Co-Founder – FullStory

Tim Quinn, CEO & Co-Founder – ThingTech

In 2018, the value of SaaS is incalculable. With SaaS, businesses can access applications that connect via the Internet to a cloud-based server, and charge or be billed only for the services that you use. SaaS comes in a variety of flavors. Representing the panel were Atlanta-based SaaS companies from the enterprise resource planning (ERP), marketing, and the IoT spaces.

Common among them is Salesforce integration. But beyond go-to-market strategies, they also agreed on the importance of a) having a product that provides tangible value to your customers, b) not being afraid to pivot quickly when things do not work out as expected, and c) providing a strong level of customer service and support for your initial customer-base to help grow organically through referrals, reviews, and word-of-mouth.

During the panel, Tim Quinn lifted the hood on ThingTech to give the audience a peek at what makes his IoT startup run successfully. The following is an edited excerpt taken from this discussion:

Jennifer Warawa:  How have you been able to grow and scale ThingTech, which is in a space (IoT) that is still relatively emerging and misunderstood?

Tim Quinn: We made the decision very early on that we would be in the business of providing tangible value for every single one of our customers.  Whether you’re in sales, customer success, or development, every single member of our company has their eyes on one thing: providing something of value for our customers. Ultimately, we’re in the business of providing value for our customers, not a platform or service.

Our customers are unique in that they operate very expensive equipment. And how that equipment is utilized, maintained, and diagnosed is critical to operations. If one piece of equipment goes down, it’s a much larger, widespread business issue. That’s why we exist – to help apply predictive and prognostic machine learning that helps identify issues sooner and allows organizations to remediate those challenges quicker.  And at the end of the day, that all translates to tangible ROI (return on investment).

JW:  What are the things you see as critical to your startup and success?

TQ: Without question it begins with a strong team.  We set out very early on to establish a core team of experienced professionals that are all working towards a common goal, and that synergy is critical to our mission.

JW:  What sort of emerging trends in the technology space do you have your eye on?

TQ: This is likely not a 2018 initiative, but we have a close eye on the blockchain and its applicability to the types of customers we serve.  Large equipment rental companies have been using the same business model for years, and we think there’s a better way.  Imagine a world where rental costs are based upon things like usage, or how the equipment is treated.  This is disruptive thinking that is quickly approaching in our space.

#IoT #SaaS #Tech #Atlanta #Startup

Venture Atlanta’s 2018 “Top 10 Atlanta Companies to Watch” List

When Venture Atlanta recently announced its prestigious list of Atlanta’s top companies to watch in 2018, only one IoT (Internet of Things) company was honored among a diverse assortment of Atlanta technology businesses. For the second year in a row, ThingTech celebrates recognition of its success helping public and private sector organizations achieve digital transformation through IoT-enabled solutions. Click here to read Venture Atlanta's article.

It takes a combination of devices, network connectivity, software applications, and professional services to bring an IoT solution to life. Unfortunately for IoT customers, that could also mean partnering with numerous vendors on a single IoT implementation.

Public and private sector organizations seeking to automate manual processes and transform real-time data into actionable intelligence choose ThingTech because of our experience, expertise, and success across many different industries and use cases. ThingTech can speed their time-to-market and reduce the need to manage several different IoT service providers. We provide a world-class IoT platform that solves complex business problems with startup agility and enterprise ability.

ThingTech’s IoT solutions deliver situational awareness in real-time that enables organizations to supercharge responsiveness and decision making to field operations. Gaining instant connectivity to people, devices, and assets can lead to reduced costs, new revenue streams, operational efficiencies, improved customer service, and other competitive advantages.

Your road to ROI starts here. Contact us anytime to discuss your IoT projects, or to schedule a free demo.

#IoT #VATop10 #SmartCities #AssetManagement

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About Venture Atlanta

Venture Atlanta, Georgia's technology innovation event, is where the region’s most promising tech companies meet the country's top-tier investors. As the South's largest investor showcase helping launch more than 380 companies and raise over $2 billion in funding to date, Venture Atlanta connects local entrepreneurs with local and national venture capitalists, bankers, angel investors and others in the technology ecosystem who can help them raise the capital they need to grow their businesses. The annual nonprofit event is a collaboration of three leading Georgia business organizations: Atlanta CEO Council, Metro Atlanta Chamber and the Technology Association of Georgia (TAG). For more information, visit www.ventureatlanta.org.

ThingTech Connects City of Burleson, Texas to the Internet of Things [Case Study]

(Photo Credit: policecararchives.org)

(Photo Credit: policecararchives.org)

[Case Study]

The City of Burleson, Texas recently selected ThingTech to help the city connect its fleet of vehicles, assets, and heavy equipment to the Internet of Things (IoT). In 2017, more than 120 vehicles and assets were equipped with GPS and IoT devices, which continuously monitor and report time, date, location, utilization, diagnostics and motion information in real-time. 

This new wave of data exposed several soft targets—wasteful idling, speeding violations, inefficient maintenance schedules—that could be quickly corrected with little effort. But the overall goal was to realize digital transformation by gaining actionable intelligence on how assets were being used, avoiding major expenses that usually occur near the end of a vehicle’s lifecycle, and streamlining the city’s capital replacement process.

A decisive factor in City of Burleson’s IoT buying decision was that several departments faced different problems that converged on one solution.

Problems

At the time, the Burleson police department needed to track its squad cars. While public safety was—and is—a top priority, they also wanted to see gains in fuel efficiency. Burleson learned the hard way that idling was out of control. ThingTech helped them become aware of 4-5 idling violations per day. But idling reports didn’t tell the entire story. Officers keep their engines running for good reasons: to power computers, video cameras, and other electronic equipment. Otherwise, batteries would drain, which is a major concern for officers who’re already apprehensive about turning off cameras while on duty. To solve this problem, the Burleson police department needed the ability to detect and distinguish good idling from bad idling.

The Department of Public Works maintains the city’s infrastructure. They also handle the maintenance of city vehicles and equipment. Maintenance by engine hours in use is more efficient than maintenance by the mile. But this insight wasn’t available to the Director of Public Works, who was battling with a fleet tracking system incapable of accurately capturing and reporting this data. The revelation that reliable real-time tracking and robust reporting capabilities could be achieved with one solution that worked across department silos led to a pilot with ThingTech.

In Burleson, the Finance Department, responsible for managing the city’s financial operations, established a revolving vehicle replacement fund for the Department of Public Works. Subsidies flow from every city department’s fiscal budget. While Finance manages the aggregate fund, each department is responsible for keeping track of its contributions in a spreadsheet. With multiple spreadsheets across multiple departments, it’s difficult to keep accurate records. With the right software, Finance could seamlessly communicate with Public Works and the other departments, as well as manage the fund in one place.

Solution

By understanding their needs and infrastructure, ThingTech aligned City of Burleson with the right GPS tracking system running on ThingTech’s end-to-end IoT platform. ThingTech invited City of Burleson to conduct a six-month pilot project using multiple devices and sensors. The solution gathers location-based and diagnostic data in real time, connects this data to the ThingTech Connect IoT Cloud, and visualizes the data in a meaningful way on ThingTech’s Real Time Console and ThingX Mobile App.

City of Burleson’s industry-leading asset monitoring units connect to their vehicle’s OBDII port, capturing a stream of real-time data that includes date, time, location, diagnostics, speed, hard braking, aggressive acceleration, odometer, engine hours, and ignition on/off status.

 

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This data is then delivered to, stored, and analyzed in the ThingTech Connect IoT Cloud. The ThingTech platform provides City of Burleson with the ability to store a tremendous amount of data and allows them to extend the solution via flexible configuration tools.  The real-time data is processed using a rules based engine to trigger alerts, create workflows, and generate actionable data.

For example, if a squad car is idling or speeding, but the overhead beacon is on, an idling or speeding alert will not be triggered. Otherwise, City of Burleson is notified of an idling violation, which they received 4-5 times per day.

What’s more, The City extended the solution by creating specific created custom fields that allowed the City of Burleson to tracks each vehicle’s insurance policy details, as well as the allocation of vehicle replacement funds.

Results

To date, City of Burleson has reduced its idling violations down to one every couple of months, driving impressive savings in fuel costs citywide.

“We’ve also built a scorecard system based on different metrics that scores the value of each asset, each year”, said Aaron Russell, Director of Public Works, City of Burleson. “Now, we generate a list for asset replacement versus saying ‘we’ll just keep a vehicle or asset for 7 years’. We save quite a bit of money off [this scorecard system].” Real time asset tracking and monitoring helped City of Burleson uncover cost challenges. ThingTech’s end-to-end Smarter Cities platform and Salesforce integration helped solve these challenges.  Also, Public Works and Finance can now ensure that the Asset replacement budget is consolidated in one place, records are kept up-to-date, each asset is insured, and the budget is fully funded.

Your road to an ROI starts here. Contact us anytime to discuss your smart cities or vehicle tracking projects, or to schedule a free demo.

How to Choose a Fleet & Asset Tracking Solution that Delivers Results [Webinar]

At Thingtech, we know a thing or two about solving business challenges for companies that manage vehicles, high-value assets and field workers. We have experience helping fleet and maintenance managers reduce costs, increase revenues, keep jobs on schedule, stay ahead of maintenance, and avoid the risk of loss or theft. 

This is the perfect time of year to adopt or replace a fleet/asset tracking solution. But with so many solutions on the market, how do you choose the best technology for your company? How can you achieve the maximum ROI for your investment?

On Thursday, January 25th, Tim Quinn, CEO ThingTech, will cover how to choose a fleet and asset tracking solution that should pay for itself within a matter of months.

During this webinar you’ll learn how to:

  • Choose an effective asset tracking solution
  • Reduce capital budgets
  • Better manage the full life cycle of your equipment
  • Easily track financial, maintenance, regulatory compliance, and custom data for your equipment
  • Predict and prevent maintenance issues
  • Avoid insurance, registration & warranty lapses
  • Mitigate loss, theft, and unauthorized use

Interested in taking your asset operations to the next level? Click below to register for our webinar today!

Contact us anytime to discuss your vehicle and asset tracking projects, or to schedule a free demo.

Aubrey Silvey Enterprises Prevents Heavy Equipment Theft with Real-Time Asset Tracking [Case Study]

[Case Study]

Before a suspect could escape with a $30,000 mini-excavator, he was met by Charlotte-Mecklenburg police and a team of construction workers who were the rightful owners of the equipment. The mini-ex was reported missing, and possibly stolen, from a nearby job site. It’s not easy to tell mini-excavators apart, so perhaps this was a misunderstanding, with the mini-ex being taken by mistake. But by the time the thief had entrenched himself behind a bunker of lies, Chris Entrekin, General Manager Aubrey Silvey Construction, had emailed police indisputable evidence leading to an arrest and recovery of the stolen property.

Aubrey Silvey Enterprises, headquartered in Carrollton, Georgia, is a leader in substation construction and commissioning. Electrical substations transform high voltage power into low voltage power, distributing electricity to industrial, commercial, and residential customers. Similarly, the Internet of Things (IoT) can convert voluminous data sets into small pieces of intelligence for companies to act upon. This obscure thread connects Aubrey Silvey and its IoT services provider, ThingTech. But, of course, that’s not what drew them to the IoT.

Heavy equipment is often left unattended on construction sites when the machines are not in use, workers leave, during periods of downtime on the job, and in between jobs. OSHA (Occupational Safety and Health Administration) recognizes the danger that heavy equipment poses when both attended and unattended. So federal regulations were established to provide safe work environments in either case. Protection from loss or theft, however, is entirely in the hands of construction companies.

Theft costs the construction industry up to $1 billion a year, according to a 2016 study by CalAmp. Now, add these costly write-offs to recovery fees, equipment replacement or rental fees, loss in productivity, customer dissatisfaction, and potential increases to insurance premiums. It’s easy to see that stolen equipment isn’t an acceptable cost of doing business. Companies like Aubrey Silvey are adopting IoT solutions to thwart theft, because a combination of alarm systems, around-the-clock video surveillance, and security guards doesn’t have the efficiency, flexibility and mobility of real-time GPS asset tracking.

Construction equipment equipped with ThingTech’s GPS asset tracking provides you with the exact location of your vehicles and assets in real time. Over half of the substations Aubrey Silvey services are in remote locations. With their high-value assets spread across a wide geographical area, they needed better visibility into the location, movement and status of these assets. Once their ThingTech system was up and running, Aubrey Silvey wasn’t far away from seeing a return on investment (ROI).

Before workers leave a site, Chris Entrekin sets up a geofence around his equipment using his ThingTech Real-Time application. The ROI for Aubrey Silvey came in November 2015 when Chris received an automated notification that one of his mini-excavators had just crossed the boundaries of its geofence at an energy plant in Charlotte, North Carolina. The mini-x was being used for digging foundations and trenching a ground grid. While monitoring the speed, direction and location of his equipment in real time, Chris contacted his superintendent, who lived nearby.

After a short time, the mini-ex came to stop. Using Google Maps Street View on his ThingTech Real-Time application, Chris retrieved the residential address and street-level picture of where his mini-ex was taken to. This information was provided to his superintendent, who arrived with his team just as police were pulling up.

The suspect lived and worked near the area where the mini-ex was taken. He told police he had permission to use the mini-ex, but suggested that he must’ve taken the wrong machine. Only one problem—Chris pulled a report using his ThingTech Real-Time application, which showed the mini-excavator’s activity during the week. Law enforcement followed the breadcrumbs and discovered that the mini-ex had been taken an area of the job site where someone had later cut a hole through a chain-link fence. Officers were able to piece the story together from there.

Without a GPS asset tracking system, Aubrey Silvey would’ve had to write off a $30k piece of construction equipment. And without access to historical data showing where the mini-ex had been, the suspect could have talked his way out of the crime.

Changing the future happens today. Contact us anytime to discuss your fleet tracking or asset tracking needs, or to schedule a free demo.

Metro Atlanta Mayors Meet to Discuss Future of Work in Cities

(Photo Credit: Aileen Harris, Georgia Municipal Association)

(Photo Credit: Aileen Harris, Georgia Municipal Association)

Metro Atlanta Mayors Association (MAMA) kicked off the month of December 2017 with The Future of Work in Cities luncheon at Georgia Power’s corporate headquarters in downtown Atlanta. The event was sponsored by Georgia Power, The Home Depot, Turnipseed Engineers, and ThingTech.

Last month, voters around the country gathered at the polls to decide who their next mayor would be. So, this mayor’s luncheon was a bittersweet affair, because those leaving office would also be leaving the association, returning to their lives as private citizens. Each mayor was thanked for their years of service during the event. Following open remarks by Eric Clarkson, Mayor of Chamblee, Georgia, the mayors were introduced to the event sponsors.

Tim Quinn, CEO ThingTech, delivered an elevator pitch covering ThingTech’s experience successfully enabling smart cities projects. Tim also teased a smart cities pilot with a local Georgia municipality, which will help the city gain real-time visibility into the location, movement, and status of the city’s fleet.

The theme of the MAMA luncheon was mobility. National League of Cities’ executive, Brooks Rainwater, delivered a keynote on The Future of Work in Cities. His presentation featured research that revealed urbanites want improvements in transportation infrastructure, mass transit, the economy and workforce development. D

The luncheon ended with questions raised about transit governance and funding for the plan to expand MARTA into a regional system that reaches into Cobb, Gwinnett and Clayton counties. It was unclear how the MARTA expansion would be managed.

Changing the future happens today. Contact us anytime to discuss your smart cities projects, or to schedule a free demo.

Why Companies Already Using Salesforce Need to Integrate IoT Fleet Tracking Data

There’s nothing field service managers like to see more than customer satisfaction going up and escalations going down. Managing to this over the long-term can be difficult, especially during periods of growth. You can keep adding new customers, but what matters most is how many you keep. Not only does acquisition cost more than retention, satisfied customers spend nearly 70% more than new customers!

To achieve sustainable growth through loyalty and retention, your service processes must be flexible, efficient and designed to scale. If your company is already using Salesforce CRM for sales and marketing activities, you can create synergies and meaningful business insights by deploying a fleet tracking solution that also maps data into Salesforce.

ThingTech’s Real-Time Fleet Tracking is an IoT technology that is built on Force.com. Using this framework allows you to store all your data in one place (i.e. Salesforce), find patterns that would otherwise be needles in a haystack, and develop cross-functional relationships across your company.

Everything in One Place

The focus on streamlining and standardization is not unique to field service and fleet managers. Every department within your organization must beat a path along the road to maximum efficiency. We believe that there is limited success in silos, and that businesses will improve efficiencies when employees are connected, and those connected employees have access to relevant, timely data.

Transforming your Salesforce CRM strategy into a Salesforce-centric organization will improve communication, collaboration and operational efficiencies. You will also be able to unlock greater value and potential by storing all your sales, marketing, and operations data in one place.

For mid-level managers, it will make it easier to map, standardize, update, and report on customer information. For top-level managers, it will provide a clear view into business results—past and present—from which patterns will start to emerge.

Find the Patterns

If your company already uses Salesforce, and you’re looking to adopt or replace a fleet tracking solution, your best bet is to partner with a provider that enables a Salesforce integration. Then, you can get closer to identifying your science of success.

First, verification of sales and service will validate the decisions you make based on the data you’ve collected. As you begin monitoring the location of your vehicles, you’ll be able to verify whether your service technician delivered the service(s) they were supposed to, and how quickly a job was completed. Second, you can use vehicle location data to verify what sales activities in the field were completed and how they influenced a specific sales opportunity. Taken together, you’ll better determine what factors influence your success

With all your data in Salesforce, you can see how your vehicles and field workers are contributing to the bottom line. Making connections between prospect/customer locations, miles driven, and work orders can help you better plan for preventative maintenance and capital expenditures. The key to success will be your ability to find patterns that lead to profitability, anticipating how much new business will be coming in, the location of these potential customers, and the resources needed to deliver exceptional service levels as your base grows.

Cross-Functional Capabilities

Communication and collaboration by way of Salesforce will break down silos and help you maintain the flow of information across your organization. With a fleet tracking solution integrated with Salesforce, executives can see what’s happening in the office and in the field in real-time. The speed and quality of decision making will improve when you’re able to quickly juxtapose the cost of marketing with revenue in the pipeline and service-related expenses.

In a boundary-less environment, business development reps can work together with account executives to monitor the growth of accounts they’ve onboarded, and the cost of keeping them, which can reveal insights into which types of prospects are most profitable to target in the future. The marketing team can develop a closer relationship with the sales and field service teams to cherry pick customers for potential case studies based on service-related engagement. And the field service or fleet manager can earn a seat at the revenue table to discuss cost savings, new revenues, and sales in the pipeline to anticipate when and where service may be needed soon.

The reality for field service and fleet managers is that you can’t prevent every accident from happening. But you can prevent delayed responses and unexpected breakdowns, which lead to costly repairs, poor service and customer escalations. A fleet tracking solution that is integrated with Salesforce is a step towards knowing more about where your business is and where it’s going.

Changing the future happens today. Contact us anytime to discuss your fleet tracking needs, or to schedule a free demo.

Fleeting Moments in IoT: Part 3, What Happens Next?

Before the IoT, your business was operating on historical data. Now, all of a sudden, you have a stream of real-time data, the value of which can only be realized through IoT-driven automation. Keeping an omnipresent eye on vehicles and field workers can be a huge cost-saving, game-changing innovation for your company. But there are more benefits and opportunities out there. In Part 2 of this series, we asked readers to answer this question: what are my IoT goals? Now that your fleet management system is up and running, the question now becomes: what do I do with all this data?

Fleet management systems can generate enormous streams of data. Without a sense of what to monitor, measure, and manage, big data becomes noise for managers to cut through. When it comes to data, it’s not how much you collect, it’s what you use and how you use it. Of course, it’s hard to ignore the low hanging fruit—cutting costs by improving average miles per gallon, route optimization, etc. But a more efficient use of the IoT is applying analytics and data models to uncover patterns and intelligence you can act on.

Consider trucking, an industry contending with growing regulations around logging hours of service (HOS). The government’s quest to make roads safer produced the ELD Mandate, requiring truckers to prepare HOS records with electronic devices. One way to determine the value of the ELD rule is by asking this question: does it make trucking companies better?

On one hand, it’s predicted that the trucking industry will save annually nearly $2 billion per year in paperwork, $365 million in crash reduction costs, and hundreds of injuries resulting to crashes. Then again, the ELD rule creates a disadvantage for smaller businesses whose costs for ELD hardware, software, and data plans will likely exceed cost savings on fuel and paper in the short run.

We believe that fleet management solutions, such as ELD devices, make trucking companies better. But these are only a gateway to digital transformation. The next step in your IoT journey is putting your data to work. ThingTech brings together smart devices, mobile applications, powerful APIs, and a flexible Salesforce cloud that enables IoT deployments to scale efficiently.

With ThingTech on board, your IoT platform can gather information from the field and feed it to any department that needs it. Customers will experience optimal service levels. Drivers paid by the mile will have the tools and information they need to maximize safety and earnings. Maintenance managers will be pleased that predictive maintenance schedules keep vehicles running better and longer. The finance team will be thrilled as costs for replacement parts decrease due to better tracking of warranties. And executives will extol your growing repository of data models, which provide insight and predictability into the relationship between IoT data (historical and real-time) and the organization’s progress toward its goals.

Changing the future happens today. Contact us anytime to discuss your IoT platform needs, or to schedule a free demo.

City of Atlanta Brings ThingTech Center Stage at Smart City Expo World Congress 2017

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The City of Atlanta will join hundreds of cities from around the world at the Smart City Expo World Congress 2017 in Barcelona, Spain this month. We expect City of Atlanta to use their platform as a featured speaker to highlight SmartATL, a strategic smart cities plan designed to improve the city’s livability with technologies that tackle “mobility, public safety, environment, city operations efficiency and public & business engagement”[1].

City of Atlanta is also bringing along a few local startups.  ThingTech is one of the companies selected to attend, and pitch to an audience of IoT media, service providers, buyers, influencers, thought leaders. Tim Quinn, CEO of ThingTech, will deliver a 7-10-minute presentation on how ThingX™ IoT Platform enables smart cities initiatives. State and local governments partner with ThingTech to transform IoT data into a real-time picture of city operations. ThingX is a scalable platform that integrates sensors/devices with applications and databases. From fleet and asset management to emerging technologies such as gunshot detection to smart streetlights, ThingX supports reliable, secure interoperability across your IoT ecosystem, allowing data to move seamlessly across departmental silos. Turn insights into actionable intelligence with ThingX.

Standing at the forefront of sustainability initiatives is the City of Atlanta. Smart cities projects started gaining traction during the current administration, fueled by a smart cities ecosystem of top-ranked universities, startup incubators (e.g. ATDC), a civic-minded chamber of commerce, and an influx of Fortune 500 companies (now headquartered in Atlanta) for startups to build products and services for.

For example, Atlanta Beltline, an urban redevelopment project that transformed an unused rail corridor into a 22-mile loop of multiuse trail opened its first trail in 2008. In December 2014, Atlanta Streetcar ran its first route. And just recently, City of Atlanta announced the North Avenue Smart Corridor project, which will provide infrastructure improvements along the strip connecting Georgia Tech, Ponce City Market, Atlanta Beltline, and Candler Park. The city plans to use IoT technologies to improve road and public safety through an array of sensors that monitor and measure traffic (i.e. pedestrians, bikes, vehicles), control smart streetlights, and provide gunshot detection.

Come visit ThingTech and City of Atlanta at Pavilion E, Stand E555A to learn about these technologies and more.

 

[1]What is SmartATL? November 10, 2017.  http://smartatl.atlantaga.gov/#strategy

Fleeting Moments in IoT: Part 2, Getting Your Pilot Off the Ground

Congratulations! Your ambition to bring the IoT (Internet of Things) into your company has moved you into the pilot phase. The question now becomes: Are your IoT goals centered on cutting costs or generating revenue? It’s critical that your objective aligns with organizational goals, and when the focus is on revenue generation, leveraging the IoT can earn you a seat at the revenue table.

Most organizations spend too much time fixated on cost saving in the pilot phase. There are plenty proven ways to achieve ROI in this manner: ultimately, any solution should provide automation throughout your organization, turning data into intelligence that you can act on in real-time.

However, customer loyalty is the key to unlocking profitable growth. In other words, existing customers generate revenue, tell others about their experiences (positive and negative), and provide feedback critical to enhancing your products and services. It goes without saying that customers are what’s most important to your business. And they’ll stick around if you’re the fastest, cheapest, best, most reliable answer to their problem(s).

Customers don’t care about how hard you’ve worked or how hard you’ve tried. What matters most to them is trust—if you’ve kept your brand promise. No one expects perfection, for the most part. Even with organizations that run like well-oiled machines, things don’t always go as planned. But for companies running a fleet of vehicles, mistakes can be costly. Traffic congestion, road accidents, and breakdowns can turn your trucks into twisted metal screws drilled into concrete roads.

Investing in the IoT should make your job less stressful, and provide scalable service level improvements. A good fleet management solution gives you active control of your vehicles. It enables you to prevent molehills from becoming mountains, and helps you to see around corners, anticipating service interruptions to your customers. Now that your pilot is off the ground, a good place to start is by homing in on a specific use case that benefits from 1) dispatch and route optimization, 2) vehicle diagnostics, and 3) real-time work order visibility.

Dispatch and route optimization play a critical role by automating your ability to navigate quickly and cost-efficiently to your customers. Adding a suite of APIs to the mix will score more points with customers by helping to predict and determine routes based on current road conditions, traffic, historical information, and weather-related data. Smart technology like this also opens the door to mobile applications and text alerts that keep customers up-to-date with their scheduled deliveries or service.

The next metric to focus on is vehicle diagnostics. Unexpected breakdowns on the road put unnecessary pressure on your operations, and usually result in detractors (i.e. unhappy customers who share their experience with others), towing fees, repairs, part replacement, and employee downtime. Adding an enterprise asset management component to your fleet management pilot is invaluable. With the ability to pull, store, and analyze data directly from your vehicles onboard computer system in real-time, you can improve uptime and facilitate proactive, scheduled maintenance.

The third metric to look at is real-time work order visibility. To monitor and measure how your workers are performing at the customer end-point, you need to add a mobile workforce application to your fleet management solution. Once workers have access to a mobile application that gives them the ability to record work start and stop times in real-time, you can automate alerts to notify you if a job takes longer than expected, or hasn’t been completed at all. This data can also be used to 1) achieve better dispatching based on location and job types, and 2) develop score cards for vehicle and drivers.

If your IoT pilot closes the gap between where you are and where you want to be, you’re moving forward in the right direction. The success of your pilot should be measured on revenue generation versus cost savings, and how well you execute service delivery using the an IoT fleet management solution.

In the next blog of this three-part-series, we’ll examine how to squeeze the juice out of your freshly unboxed fleet management solution once you’re pilot has landed.

Changing the future happens today. Contact us anytime to discuss your GPS & cellular fleet management needs, or to schedule a free demo.

NAIPTA Partners with ThingTech to Deploy Enterprise Transit Asset Management Platform

Enterprise Transit Asset Management Platform will provide integrated fleet and facilities management and maintenance solution to assist with compliance for FTA’s Final Rule and the Fixing America’s Surface Transportation (FAST) Act.

ThingTech (http://www.thingtech.com) announced today that it has been selected by The Northern Arizona Intergovernmental Public Transportation Authority (NAIPTA) to provide a comprehensive Transit Asset Management system with the goal of maintaining, managing, and forecasting asset needs as well as to comply with the Federal Transit Administration’s guidance for “State of Good Repair” relative to the requirements set forth under the Fixing America’s Surface Transportation (FAST) program, formerly known as MAP-21.

Set to go-live later this year, ThingTech’s Transit Asset Management program will also assist in improving operational efficiencies by streamlining the complexity related to managing and maintaining a large amount of assets of varying types including vehicles, stops, and facilities. According to Jon Matthies, IT Manager at NAIPTA, prior to selecting ThingTech, NAIPTA was managing many of these processes manually, which included filling out forms by hand, having to physically enter that data into spreadsheets, and aggregate that data for reporting purposes.

ThingTech’s comprehensive solution will not only help enhance and streamline these processes, but will also achieve 100% compliance with FAST mandates, intended to help improve the operation and maintenance of capital assets by: 

  •     Defining a “State of Good Repair”
  •     Assess Asset Inventory and Conditions
  •     Establish Asset Performance Measures and Goals
  •     Assist with Long-Term Budget and Capital Planning
  •     Develop a Transit Asset Management Plan
  •     Automate Annual Reporting Requirements to the National Transit Database (NTD)

“While the looming deadline for FTA’s Final Rule has created a hair-on-fire scenario for a lot of our industry, we are pleased to be partnering with forward-thinking organizations like NAIPTA, who are not only seeking to comply with federal mandates, but also striving to improve operations through process automation, improved asset utilization, and better capital planning. Ultimately, these projects will have a profound positive impact on key areas such as operations, budget, and safety,” said Tim Quinn, CEO of ThingTech.

“We have been happy with the responsiveness of ThingTech and the work they’ve done to understand our processes; aligning the solution with our process goals,” said Matthies.

About NAIPTA

NAIPTA is the transit agency in northern Arizona operating the Mountain Line, Mountain Lift and Mountain Link systems in Flagstaff. NAIPTA also coordinates services with Campus Shuttle Service at Northern Arizona University. NAIPTA currently manages a fleet of fixed route and paratransit vehicles, as well as 178 stops and 2 connection centers. Established in 2001, NAIPTA has grown into a system that employs nearly 100 people and transports more than 2 million riders a year.

About ThingTech

ThingTech is an Atlanta, GA based software company that provides Software as a Service (SaaS) solutions that combines Enterprise Asset Management, Field Service, Smarter Cities and Internet of Things (IoT) solutions into a single, cloud-based, connected platform for enterprise asset intelligence. ThingTech customers rely on its platform to track and optimize the performance of their mission critical mobile assets and workforce to increase business performance and improve their customer’s experience. Since its founding in, ThingTech has had a specific focus on helping public transportation organizations with their Transit Asset Management needs.

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Fleeting Moments in IoT: Part 1, Finding Your Lane

Selling IoT (Internet of Things) to organizations operating a fleet can sometimes feel like asking a stranger if their spouse is cheating. It’s after business hours; do you know where your trucks are? If not, can you trust the word of your drivers and customers? How do you know if/when a job is scheduled, in progress, or completed? And if a driver is late, or a no-show, how long before you know about it?

To overcome these challenges, fleet managers have taken a mobility approach. There was a time when flip phones with walkie-talkie features provided advanced communication between drivers and managers. But the inherent issue of cell phone use while driving caused major concerns, if not road accidents.

As M2M (machine to machine) technologies flourished, the affordability of GPS-and-cellular-based fleet tracking drew attention away from smartphones and tablets, and towards the IoT. New research by Verizon shows that 73% of executives are either researching or currently deploying an IoT solution. If your organization is not in the IoT game, it won’t be long before you are.

The fundamental problem with managing a mobile workforce is that you may not realize something’s wrong until it’s too late. Imagine that Lisa, a delivery person, hits traffic on the fastest route to her customer. Lisa uses GPS navigation on her iPhone to find a less congested route. But unfortunately, she still arrives more than 20 minutes late to her destination. The customer is upset, because this is the 2nd late delivery in as many months. How would you know what happened in this case without speaking with Lisa or her customer?

The example above reveals why the IoT has made a significant impact on fleet and mobile workforce management. APIs (application program interface) take the IoT even a step further by enabling integration between devices, systems and applications. API-enabled solutions like our ThingX™ Platform bring data together, and provide clarity to your 360° view of the business.

Assume for a moment that Lisa’s company hasn’t adopted GPS fleet tracking. We may gather from Lisa’s quick thumb-work on her iPhone that she’s rewarded or punished based on her performance. The problem with this approach is that it could potentially undermine satisfactory behavior over the long run. What’s more, it doesn’t solve for traffic congestion, vehicle breakdowns that lead to costly repairs, accidents, or meeting compliance with safety regulations. Reward and punishment need to be engineered into a complete fleet management system to be effective.

Also, what if a survey tool is used to measure customer satisfaction in this example? There are pros and cons to consider when using tools, such as Net Promoter Score (NPS) by Satmetrix. NPS is designed around the question, “How likely are you to recommend this business to a friend or colleague?” Questions related to a specific transaction could be erroneously influenced by subjective feelings about the overall relationship with your organization, resulting in skewed data. In this example, the customer may feel inclined to rate Lisa based on the last two experiences with the company instead of just the most recent.

Lisa’s company faces a complex task anticipating traffic issues, service level expectations and customer satisfaction. That’s why more organizations are turning to an API-enabled IoT platform for seamless integration across business systems and applications. ThingTech’s GPS fleet tracking and field service solutions together provides a real-time view of the data points that influence your business growth—routes, vehicle location and movement, cargo status, inventory/stock levels, fuel consumption, driver behaviors, arrival/departure times, job start/stop times. Plus, we integrate work orders into real-time dispatch, resulting in routes that can be optimized up-to-the-minute.

Finding the right lane, which leads to digital transformation is a major undertaking. There’s no one-size-fits-all solution. But making better, data-driven decisions starts with integrating data that provides instant visibility into your fleet operations.

In Part 2 of this three-part-series, we’ll examine the best KPIs/metrics to measure when launching a fleet management proof of concept or pilot.

Changing the future happens today. Contact us anytime to discuss your GPS & cellular fleet management needs, or to schedule a free demo

Evolving Amidst Misfortune: Finding the Right Time to Adopt EAM

Photo Credit: Unsplash

Photo Credit: Unsplash

Unravel the history of the Internet of Things (IoT) and you’ll discover that many solutions provide value only when something goes wrong. The IoT, for example, can alert transit agencies to speeding vehicles or parts that need replaced. Coincidentally (or perhaps causal), it is operational pain, not excellence, that oftentimes acts as a trigger for IoT implementations. That’s a sobering reality for a nation still trying to grasp “unequivocal” evidence of climate change.

Faced with continuous pressure on safety, maintenance budgets, and transportation infrastructures, the Department of Transportation (DOT) established new guidelines for transit agencies that receive Chapter 53 funds. Under the Fixing America's Surface Transportation (FAST) Act, a transit asset management (TAM) plan must be put in place for maintaining assets within a transit network by October 20, 2018. Because like owning a personal vehicle, preventative care extends the lifecycle of your asset, and over the long-run is less costly than repairs.

So what’s the right time to implement enterprise asset management (EAM)? Apparently when the federal government issues a mandate that requires transit asset management. The FAST Act is driving EAM adoption in mass transit. At the federal level, the DOT is faced with improving safety, surface infrastructure and public transportation reliability.

ThingTech’s EAM solution solves these transit asset management challenges

ThingTech’s EAM solution solves these transit asset management challenges

As a result, state and local government was pushed towards digital transformation. Meeting TAM rule compliance is critical, but a need also existed for increased asset utilization and optimizing parts/equipment ordering to reduce the costly expense of last minute shipping and repairs. For workers who perform asset management and maintenance, EAM makes their jobs easier by automating maintenance record-keeping for your fleet, facilities, equipment and infrastructure.

IoT solutions such as EAM make it possible to meet TAM plan requirements with real-time visibility and workflow automation. But the IoT can do so much more than build efficiency into the structure of transit maintenance programs. That’s why more agencies pursing greater value in asset management choose our ThingX™ Platform.

Moving away from manual processes will lead to proactive, preventative maintenance for assets that are valuable and mission critical. The untapped value of EAM, however, involves using APIs to enable IoT ecosystems, which pool data and provide a holistic view of operations.

Imagine, for example, combining data points across maintenance, fleet tracking, engine diagnostics, driving behavior, route dispatch, inventory, work order management, and weather conditions. Now, let’s hand over this information to a machine with artificial intelligence, which can monitor, store, analyze, and learn from the data, quickly predicting asset performance across a spectrum of success and potential failure. Can see the value of EAM powered by IoT platform services?

The challenges of public transportation demand real-time insight that can be transformed into useful data that maintenance teams can act on. The TAM rule demonstrates America’s commitment to better, safer roads. Empowering transit agencies with proactive, intelligent, scalable technologies will provide them better access to information. And almost immediately, these deployments will yield improved responsiveness to emergencies and safety risk mitigation.

ThingTech is helping transit agencies turn TAM compliance into opportunities to achieve digital transformation across state and local government. Even better, transit agencies that adopt EAM technologies will make a positive impact on the environment and smart city projects. Changing the future happens today. Contact us anytime to discuss your enterprise asset management needs, or to schedule a free demo.

ThingTech Excites Venture Atlanta with Startup Agility and Enterprise Ability

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Imagine a conference hall filled with nearly one thousand tech innovators, entrepreneurs, key executives, venture capitalists—and Shark Tank Star/Keynote Speaker, Mark Cuban. The atmosphere was electrified; there’s a rumor that no iPhone lost battery power during the event. As one of 35 founders selected to present at the 10th annual Venture Atlanta conference, Tim Quinn, CEO ThingTech, delivered a 5-minute pitch to a captive audience of potential investors, partners, and B2B customers.

Tim’s presentation focused on the value of digital transformation. It’s only taken a few short years for ThingTech to achieve 25+ customers and $1.6M in annual recurring revenue. That’s because the shift towards data-driven decision making, using the Internet of Things (IoT), has enabled organizations to quickly achieve operational excellence. “We were very proud to be able to share how organizations partnering with ThingTech are able to achieve fast ROI through the reduction of costs and growth of additional revenue streams, often within the first few months,” said Tim.  “We help these organizations better understand how their assets are being utilized, maintained, and provide deep predictive analytics to help streamline operations, plan for the future, and leverage the IoT to provide real-time actionable data.”

When you partner with ThingTech, we take you deep inside the world of IoT, leading you on a journey where it’s possible to achieve cost savings and/or generate new revenue streams in a matter of months.

The IoT is an exciting space for us because of the value and business intelligence organizations gain by leveraging real-time data, cloud-based services, mobile applications and workflow automation. ThingTech can remove the complexity out of IoT implementations by combining startup agility and enterprise ability. Our solutions are designed to scale, stand up quickly, and deploy with a flexible range of customizations. Contact us anytime to discuss your asset management needs, or to schedule a free demo.

ThingTech Brings Operational Excellence to Transit Agencies During 2017 APTA Expo

Photo: Dan Hawkins, pictured above, speaks with 2017 APTA Expo attendees

Photo: Dan Hawkins, pictured above, speaks with 2017 APTA Expo attendees

APTA’s annual expo brought together an impressive collection of American and international exhibitors this year. All the largest and most innovative mass transit service providers fit into Atlanta’s Georgia World Congress Center during October 9-11, 2017. We had the pleasure of meeting so many interesting exhibitors and government employees that work for/with mass transit authorities. And while the event is over, our team is still discussing the experience, and all that we accomplished during our successful show at the expo.

Opening remarks by Atlanta Mayor Kasim Reed and others were inspiring. You can’t image the excitement we felt hearing about how our hometown, Atlanta, is leading the nation’s efforts towards transformational change with projects such as the proposed expansion of MARTA and Atlanta Streetcar. ThingTech was founded with the purpose of providing game-changing software-as-a-service (SaaS) solutions to transit agencies with assets of all classes. With our combined years of experience, no other company is better positioned to deliver a transit asset management (TAM) that removes the pain of manually managing assets and meeting compliance with federal regulations.

In the New Era of FAST ( Fixing America’s Surface Transportation (FAST) Act), ThingTech has helped government entities like the City of Burleson, TX and State of Delaware implement real-time solutions powered by the Internet of Things (IoT). We’ve helped many transit authorities reach new levels of operational excellence with our TAM solution. This cloud-based service consolidates all data about your assets – vehicles, equipment, facilities, and infrastructure – into an easy-to-use, web-based solution that is accessible from anywhere and easy to stand up in a few short weeks. We’re enabling transit agencies to simplify compliance with the FTA’s Final Rule on Transit Asset Management, and by leveraging the IoT, providing the capability to better manage their “things”, automate and streamline maintenance schedules, and keep assets in a state of good repair (SGR).

Contact us anytime to discuss your transit asset management needs, or to schedule a free demo.

How ThingTech's Core Values Drive Profitability and Environmental Sustainability

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Environmental sustainability is engineered into ThingTech’s DNA, beginning with our core values. We value eco-friendly business practices because it’s the right thing to do. Our team shares a common concern for the world in which we live, and will leave behind to our children. So, we’ve taken purposeful steps towards building a profitable, green business that reflects our common ideals across brand standards, business solutions and workspace.

 

Sustainability isn’t a byproduct of our success, it’s by design. The IoT industry, in which we compete, is filled with nascent and recognized brands. Reflecting on our niche among this vast number of players, we recognized that it was important to stand out and up for something beyond profitability. So, we incorporated green into our logo, which symbolizes our commitment to making a positive impact on the environment.

 

The changing landscape of industries has profound implications on business problems, and the solutions we provide to solve them. For example, promotion of climate change issues, compliance to federal regulations (e.g. ELD Mandate), rising/fluctuating gas prices, and driver shortages in the trucking industry are pushing companies to explore the IoT. ThingTech has developed accurate and reliable solutions that effectively solve for each of these pain points, and more. Most importantly, our solutions produce measurable results in reducing inefficient routes, wasteful idling, carbon emissions, and fuel costs related to non-renewable energy.

 

We also signal our commitment to environment-friendly business practices in the workspace we occupy. ThingTech’s office is located at the Armour Yards, in the heart of Atlanta. Fifteen-foot high windows span the length of our northwest wall. White walls work to help this workspace fill with natural light during business hours, allowing us to reduce our energy costs. What’s more, we limit the use of paper (our office has only one printer) and we promote the use of ceramic coffee mugs and dishes in the breakroom.

 

ThingTech has built a profitable, eco-friendly business from the ground up, and will continue to invest in people, processes, and technologies that produce meaningful results for our company and environment.

ThingTech Selected to Present at Venture Atlanta 2017

Premier technology investment conference to showcase the Southeast’s most promising technology companies.

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ATLANTA – September 14, 2017 –  ThingTech announced today that it has been selected to present at Venture Atlanta 2017, the Southeast’s premier event for connecting technology innovation and investment capital. The 10th annual Venture Atlanta will be held October 11-12 at the College Football Hall of Fame in Atlanta and will feature close to 150 funds from across the country. With more than 900 investors, tech entrepreneurs and executives anticipated to be in attendance, this year’s Venture Atlanta is once again lining up to be a sold-out event.

Adding to the Venture Atlanta excitement are Mark Cuban, chairman and CEO of AXS TV and one of the “sharks” on ABC’s hit show, Shark Tank, and Ernie Garcia, CEO of Carvana, who will deliver keynote presentations.

“As long time members of the Atlanta technology community, we are honored to be a part of Venture Atlanta’s momentous 10th anniversary and sincerely look forward to the opportunity to showcase the amazing work our team has been producing. We fully anticipate the awareness, as well as opportunity to expand key contacts throughout the community will be a pivotal point for our organization,” said Tim Quinn, CEO of ThingTech.

ThingTech was chosen as one of 35 companies from a large pool of applicants that represent the region’s most innovative tech businesses. ThingTech helps businesses and unlock their full potential by providing a single platform from which customers can track and collect field data (people, devices, assets) and data from existing business systems (ERP, CRM), to generate insights that enable customers to take actions that will improve efficiency and propel growth to achieve operational excellence.

“Through the years, Venture Atlanta has earned a reputation for consistently identifying tomorrow’s cutting-edge technologies while helping to launch over 380 companies and secure over $2 billion in funding,” said Allyson Eman, executive director of Venture Atlanta. “This year’s event marks our 10th anniversary and includes the strongest and largest roster yet of both early and venture-stage companies—showcasing the depth, breadth and opportunity within the region’s technology community.”

During the two-day event, presenting companies and conference attendees will engage with regional as well as national venture capitalists, investors and other key players in the current technology ecosystem. The conference results in funding, national investor exposure, invaluable relationship building and mentoring by successful technology executives. The conference will also, for the first time, include 16 Startup Showcase companies that will share their plans and vision for the future as “companies to watch.”

To learn more about ThingTech, visit www.thingtech.com. For additional information about Venture Atlanta, to register for the event or to view the conference schedule, please visit www.ventureatlanta.org.

About Venture Atlanta

Venture Atlanta, Georgia's technology innovation event, is where the region’s most promising tech companies meet the country's top-tier investors. As the South's largest investor showcase helping launch more than 380 companies and raise over $2 billion in funding to date, Venture Atlanta connects local entrepreneurs with local and national venture capitalists, bankers, angel investors and others in the technology ecosystem who can help them raise the capital they need to grow their businesses. The annual nonprofit event is a collaboration of three leading Georgia business organizations: Atlanta CEO Council, Metro Atlanta Chamber and the Technology Association of Georgia (TAG). For more information, visit www.ventureatlanta.org. For updates, join us on LinkedIn, follow us on Twitter, and visit our blog

About ThingTech

ThingTech is a real-time IoT platform that generates actionable asset intelligence for optimized decision making. Specifically designed for asset-intensive organizations, ThingTech provides the where, when and how those assets are behaving on your desktop or in the palm of your hands.  By leveraging data such as real-time location, utilization, and diagnostics from assets and their mobile workforce, our customers can use predictive analytics to identify mission critical issues before they arise, react immediately, remediate problems, and ultimately provide better customer service.  The result is a documented tangible ROI via cost reductions and increased revenues, resulting in a profound effect on the top and bottom line.

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